Q. Does my Training cost include getting the SIA licence?
A. No. When you successfully complete your training course with EZ Training, you can then apply for an SIA licence (within 3 years maximum) paying the SIA licence fee. We explain this whole process during the training course.
Q. What is the difference between the Door Supervisor (DS) licence and the Security Guarding (SG) licence?
A. Besides the DS course being x5 days, and the SG course being x3 days, the DS licence covers ALL the roles of a Security Guard as well as working in licensed premises (to include licensed shops, night-clubs, late-night entertainment, events, concerts etc), but the SG licence only covers you for non-licensed premises, such as shops, factories, office buildings. Therefore the DS licence is just like having two licenses rolled into one (DS & SG), opening up more opportunities of getting work within the Security Industry.
Q. Do I need to bring ID’s or anything with me to the course?
A. Yes, please ensure you check the section `What do I need to bring` for full details, as it is important to bring the correct documentation with you, as failure to do so will result in you being unable to complete the course and exams, as well as possibly lose your course fee.
Q. How much does an SIA licence cost?
A. The cost for a licence was reduced on the 1st April 2020 by the SIA, from £210 to £190, which lasts 3 years.
Q. When I successfully complete my course, can I apply for an SIA licence years later?
A. You must apply for your SIA licence within 3 years after the course, although ideally months before the 3 years is up, in order to allow plenty of time for your application and AccessNI to be fully processed.
Q. My English language (written and oral) is quite poor, can I still complete the course?
A. Each course and all exams are in English language only. Therefore all candidates must have at least a basic level of English language. If a candidate arrives for the first morning of the course and has no basic English language skills, then they may lose their fee, as this will have affected a place on the course for another paying candidate.
Q. What if I (or a group booked by an organisation) suddenly can’t attend the course which has been paid for?
A. If you notify EZ Training early enough, i.e. 7 working days notice, we will book you on to a later available course. If however, you fail to notify us in advance or just don’t turn up on the morning of the course, then you will lose your course fee, as besides registration for the course, order of your exams and course pack, this will have also affected a place on the course for another paying candidate. For a company group which does not arrive for the course, the same applies as detailed above, which has also affected the day/s booked and registered for the course being wasted, when another course for other paying applicants could have been arranged and filled for the same dates.
Q. Can I pay for my course when I arrive at EZ Training?
A. No. Due to costs for Registration/Book/Exams, and in case you don’t arrive on the day, the course must be paid for in advance in order to book & guarantee your place. This can be done via the website, or if preferred you can call into our training unit and pay by cash or card, although please email or phone before calling up – just to ensure we are there.
Q. I already have an SIA licence in Security Guarding (and/or Door Supervision), but now require a CCTV (PSS) licence. If I complete a CCTV (PSS) Training Course, do I have to pay another £190 for the CCTV licence?
A. No, just providing that your first SIA licence still has at least 4 months remaining before it expires, your second licence (i.e. CCTV) will cost half the price = £95.
Q. How long does my SIA licence last for?
A. The licence last for 3 years. Renewals cost the same as a new SIA application = £190.
Q. What is the minimum age to apply for an SIA licence?
A. To get the actual SIA licence, the minimum age is 18
Q. I have a disability which restricts my mobility, such as using stairs. Can I access your training venue OK?
A. Yes, EZ Training is on ground floor level with no stairs at all. Accessible toilets are also onsite & nearby if required.
Q. What if I fail any part/s of my Multiple Choice Exams?
A. EZ Training provides a FREE exam resit for the unit(s) you failed. However, if in the doubtful event you were to fail a 2nd time and are required to do another resit, then there is a fee of £50 to cover all exam and administration charges.
Q. I understand the Door Supervisor course involves physical activity and Physical Intervention techniques, but I’m not too sure if I am healthy or fit enough to do such activities. Do I have to do this part?
A. The low-level physical activity and `break away` techniques involved are an essential part of the course. Although basic and low-level, they carry risks. Such risks may possibly include heat & exhaustion, minor friction burns and/or minor bruising to arms or
wrists. A pre-course Medical Questionnaire will be provided by EZ Training – for completion prior to the start of the course. If you have any concerns in relation to your health and fitness, or previous medical history / injuries, please consult with your doctor prior to booking or attending the course.
Q. Can I work in the Private Security Industry without an SIA licence?
A. No. You will need an SIA licence and if caught without a licence during a common and routine inspection by the SIA (police, or local authority), it can result in a criminal offence and prosecution.
Q. Can I go ahead and work in Security while waiting on the delivery of my SIA licence?
A. Possibly. This really depends on the company you have gained employment with being in the Approved Contractor Scheme (ACS) with the SIA, as well as confirmation that the SIA has received your completed application (+ ID’s and fee) AND that you are at the `Checks in Progress` stage of your application. Only then can the company consider issuing you with an LDN (Licence Dispensation Notice), which you keep with you whilst on duty, and until your new SIA licence arrives with you.
Q. Can I check on the progress of my SIA application?
A. Yes. You can log into your SIA account and check on “Status of my application”.
Q. Who actually are the SIA?
A. The SIA are the organisation responsible for regulating the Private Security Industry. They are an independent body reporting to the Home Office and they decide who can and who cannot work in the industry.
Q. I currently have an SIA licence for Door Supervision. Does this allow me to work as a CCTV (Public Space Surveillance) Operator and monitor the public?
A. No, you will need to complete the CCTV (PSS) training course and obtain an SIA CCTV (PSS) licence.
Q. If I get an SIA licence, will EZ Training help me get a job in the Security Industry?
A. Although EZ Training can’t get you a job, as this is up to you, we will certainly advise on what Security Service providers in Northern Ireland you can apply to once you receive your SIA licence.
Having your SIA licence (or pending) will certainly give you a far better chance of obtaining employment in the Security Industry, as most providers advertise their vacancies stating that an SIA licence is essential.
Q. How long does it normally take for the SIA licence to arrive?
A. Providing there are no problems with your online application and original identification provided, it normally takes around 4 weeks to arrive (possibly sooner). It is important that you thoroughly check each section of your application and that any Proof of Address documents have not expired, such as a utility bill older than 3 months old.
Q. When will I receive the results of my course exams?
A. EZ Training receive confirmation of exam results from the Awarding Body within 7 working days after the course, then candidates will be notified by EZ Training the same day or evening. When you pass the course a digital e~certificate is then emailed to you, which you can save and print off anytime.
Q. I may have a criminal record due to being in trouble with the police in the past, can I still apply for a licence?
A. Please check the SIA’s Criminality Check Indicator on their website. Notes: If you fill in the required fields the indicator will give you an indication of whether you would be granted a licence.
The SIA will not give you a definite decision until they have received your application and non-refundable payment of £190.00.
Q. How long are the courses?
A. Door Supervision is 5 days. CCTV (PSS) is 4 days.
Q. I have just recently moved to the UK from another country. Can I get an SIA licence?
A. You must ensure that you meet the SIA Licensing Criteria. Also, if you have been based overseas for 6 continuous months or more during the last 5 years, you must produce evidence (to the SIA) of a criminal record check covering that period from an official source from the country you lived in, which the SIA can verify. An official source will normally mean the government body that issues criminal record certificates.
Q. When I enter my Driving Licence number during my SIA licence application is being rejected.
A. If the SIA licensing system is rejecting your driving licence number, then it is likely to be because:
- You are entering too many digits, or
- The name and date of birth you’ve given the SIA are different to the name and date of birth you gave to the Driver and Vehicle Licensing Agency.
Too many digits: Some UK driving licences feature two additional numbers to the right of and separate to the main number (for example: XXXXX111111XX1XX 99). Please do not enter these last two digits.
Name and date of birth: Most UK driving licence numbers use a standard format that includes characters drawn from the driver’s name and date of birth (the exceptions to this are those issued in Northern Ireland). The SIA licensing system knows what this format is and uses the same logic that the Driver and Vehicle Licensing Agency uses to determine what your driving licence number should be. That means that the information you give us has to match the information you gave the Driver and Vehicle Licensing Agency. If it is different – for example, if you told the Driver and Vehicle Licensing Agency that you have a middle name but you didn’t tell the SIA – then the number you put in won’t be the number their system is expecting.
You should check that the name and date of birth you gave the SIA match the name and date of birth printed on your driving licence. If they aren’t then you should contact the SIA through your online account and ask them to change your details on their system. You will need to tell the SIA:
- The name and date of birth you gave the SIA
- The name and date of birth you gave to the Driver and Vehicle Licensing Agency
Q. ARE THE TRAINING COURSES CHANGING FROM April 2021?
A. Possibly. The SIA were planning to bring in some changes in September 2020, but have fortunately postponed this until April 2021 (if all approved and finalised). The changes may possibly include the following (but still may be subject to change:
Door Supervision course may be changing from 5 days to 6 days, which will result in a price increase.
Possibly from April 2021 anyone attending either the Door Supervision or Security Guarding must already have either: The 1 day “Emergency First Aid at Work” course qualification and certificate, OR the 3 day “First Aid at Work” qualification and certificate.
Although a First Aid certificate normally lasts for 3 years, there must be at least 1 year remaining on your certificate before the expiry date. It is essential that you bring your original First Aid certificate with you to your Door Supervision (or Security Guarding) course, for a photocopy to be taken by EZ Training.
Note: The First Aid qualification does not affect existing SIA licence holders (or SIA licence renewals). The new requirement (if introduced) from April 2021 only affects NEW candidates enrolling for the course (from April 2021) and planning to work in the Private Security Industry. CCTV candidates may not be affected.